The long service life of our devices is one of the cornerstones of Landis+Gyr's outstanding reputation in the field of energy measurement. Closely related to that is that we provide our customers with high-quality support services long after the sale is over – often for many decades.

Both first and second level support for products and systems benefit from the global presence of the Landis+Gyr We are always there for you: by telephone, by Web form or on site.

At Landis+Gyr, your product-specific questions are always welcome. Our goal is to support you efficiently and thoroughly when you have a problem or are uncertain about any aspect of the Landis+Gyr product range: systems, communication, or devices. We provide this service not only to our customers, but also to our regional technical support teams. For questions that require expert knowledge, we contact the corresponding R&D office directly so that you receive the right information as quickly as possible.

Please contact your regional distributor or contact us directly at:

Our Service and Repair Department offers a broad spectrum of services for the entire Landis+Gyr meter portfolio produced in Europe. Our primary responsibility is the repair and modification of electronic Landis+Gyr meters in the residential, industrial and commercial as well as the grid sectors.

In addition, we also offer services in other sectors. We deliver and license parameterising and service software. Secondary services, such as assistance during the product introduction phase for monitoring parameterising software and the construction of testing equipment are an established part of our competence. The support of the Customer Services Department and Test Laboratory in the areas of conformity and quality complete our range of services.